Common Questions

          See if you find the answer to your question here before continuing to the Online Support form.



          Common Questions

          Section 8 Housing Questions:
          · How do I apply for Section 8 Housing?
          · What's the difference between this program and the Section 8 Voucher program?
          · How is there no waiting list for Section 8 on this site?
          · I need the phone number for my local Housing Authority.
          · I have a voucher, but want to move to another area.

          Login Questions:
          · How do I log back into the online packet?
          · I forgot my login information!
          · My login information isn't working. It says it's invalid.

          Landlord Questions:
          · I have a property I want to rent to section 8 tenants.

          Complaints:
          · This site is not working for me. I want a refund.

          · Is your question not here? Continue to the "Online Support" form.





          How do I apply for Section 8 Housing?

          After purchaseing your online packet, you can find housing authorities that are accepting applications for the Section 8 Housing Choice Voucher Program and for public housing in your state.
          Back to top

          What's the difference between the Section 8 Consolidation Program and the Section 8 Housing Choice Voucher Program?

          The Section 8 Consolidation Program is privately funded and is not affiliated with the government, HUD or your local housing authorities.

          The Section 8 Consolidation Program is not a rental assistance program, but does award small grants to low income families or individuals. These grants are intended to help with daily expenses like gas, food or a utility bill. The Section 8 Consolidation program also offers links to find all types housing in this online packet for everyone.

          The Section 8 Consolidation program educates landlords about some of the advantages of renting to a low income family or individual via government subsidized housing programs, thus helping to bring tenants and landlords together.

          The Section 8 Housing Choice Voucher Program is a rental assistance program and is funded by HUD and administered by housing authorities.
          Back to top

          How is there no waiting list for Section 8 on this site?

          The deadline shown on the site is not for Section 8 subsidized housing.
          The deadline shown is for the Section 8 Consolidation Program, which is our own, privately owned and funded grant program. Applicants who wish to receive a small assistance grant must have their applications in before the listed deadline to be considered for the current grant period.

          Please be aware that many Housing Authorities are not currently accepting applications for Section 8 housing, so please use your online packet to learn about other options that you may not be aware of, such as public housing or subsidized apartments.
          Back to top

          I need the phone number for my local Housing Authority.

          A nation-wide listing of housing authorities and their contact information can be found in the online packet, along with an up-to-date list of housing authorities that are currently accepting Section 8 applications.
          Back to top

          I have a voucher, but want to move to another area.

          If you'd like to transfer your voucher to a different area, you need to contact your local Housing Authority, as well as that in the area you are moving to, as each Housing Authority operates a little differently and may have different guidelines.

          A nation-wide listing of housing authorities and their contact information can be found in the online packet, along with an up-to-date list of housing authorities that are currently accepting Section 8 applications.
          Back to top

          How do I log back into the online packet?

          Make sure that you are not using the FIRE FOX BROWSER. Use INTERNET EXPLORER to log into your online packet.

          Go to www.section8programs.com and click the gray "Log In" button at the top right corner. Enter the username and password that was given to you (information is case sensitive and must be typed in lowercase letters!).
          Back to top

          I forgot my login information!

          Continue to the "Contact Us" form and tell Online Support that you have lost/forgotten your information. They will look up your file and send you a new username and password to the email address you provide.
          Back to top

          My login information isn't working. It says it's invalid.

          Make sure that you are not using the FIRE FOX BROWSER. Use INTERNET EXPLORER to log into your online packet.

          All usernames and passwords are case sensitive. You must type them in ALL lowercase letters. Please check your Caps Lock key on your keyboard and make sure it is off.

          Sometimes O's look like zeroes and lowercase L's look like 1's. Please keep this in mind and look carefully.
          If this still does not work, send us your original username and password, and we can send you new login information.
          Back to top

          I have a property I want to rent to section 8 tenants.

          If you'd like to make your property available to Section 8 tenants, you will have to contact a housing authority in your area to come and inspect your property. In a nutshell, if everything's up to code, they will give you contracts to sign, your potential tenant receives a voucher for about 75% of the rent that you charge, and your tenant will pay the difference.

          A comprehensive, nation-wide list of housing authorities can be found in the online packet.

          If you accept Section 8 tenants and would like to submit a property to be listed on our site, please email the following to onlinesupport@section8programs.com with "Landlord Property Listing" in the Subject field:

          - Details about your property (# of bed, bath, etc)
          - Location and contact information
          - Requested rent
          - A photo, if you have one.
          Back to top

          This site is not working for me. I want a refund.

          If you are unhappy with the service or information in the online packet, we would like to be able to assist you.

          If there is something you are looking for that you cannot find, please let us know and we will find it for you.

          Our refund policy is as follows:
          Send an email to onlinesupport@section8programs.com requesting the refund request form. Complete the refund request form stateing the passages in your Terms of Service Agreement that you feel were not honored. Wait 24 hours for a response

          Back to top

          Is your question not here? Continue to the "Online Support" form.

          Back to top